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Matar Café : Catering to the visually impaired
By Roaa Abu Nada, Jordan News
last updated:
Mar 30,2022
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When a visually impaired individual obtains a college degree
successfully, the achievement is usually regarded as a great achievement. Such
achievement often elicits amazement; no surprise, seeing the social and
educational model that in Jordan is mostly indifferent to visually impaired
individuals. اضافة اعلان
Matar Café which is at the heart of the social enterprise
Matar Project, came along to challenge social perceptions in the region,
provide the visually impaired with equal educational and cultural
opportunities, and educate sighted people on the joy of reading, no matter how
common or mundane the book, motivating them to volunteer their time to help those
who do not.
Matar Café, which is at the heart of the social enterprise Matar Project, came along to challenge social perceptions in the region by providing the visually impaired with equal educational and cultural opportunities. (Photos: Handouts from Matar Café )
Matar Café, is the first Jordanian Café to accommodate the
needs of people who are blind or visually impaired. The café, located in Irbid,
was founded by Noor Al-Ajlouni and funded by the European Union through Oxfam’s
project JOin UP.
It is equipped with Braille books, Braille menus and a
barista who is adept at dealing with all kinds of customers. The facilities can
be accessed by people with disabilities and the design includes special lanes
for the visually impaired to be able to walk on freely.
“Oxfam’s support has been fundamental in implementing our
concept of the café, whether in the purchase and print of the books in Braille
or meeting the facility’s requirements to make it fully accessible. We share
the simple belief that having a Braille menu should not be a gesture, it should
be the norm,” Ajlouni told Jordan News.
Matar’s accessibility was found beneficial by people with
disabilities and, by extension, by the business itself. It speaks volumes about
the compassion the business has.
“When you serve your customers properly and they have a
wonderful experience, they are significantly more likely to return; and it
holds true regardless of the level of eyesight,” Ajlouni added.
The café is an offshoot of Matar Project, a volunteer-based
social project that converts paper books into audiobooks, texts into
screen-readers-compatible texts, and escorts visually impaired students on
their universities’ campuses.
(Video: Handout from Matar Café )
“It is not individuals’ impairments that prevent them from
pursuing a university education, but rather the way in which the educational
system is organized, with little or no consideration for difference or
impairment. Students would hardly ever find Braille books and if they found
them, they would cost up to JD100 each. Neither universities nor families could
cover this cost. It is the main reason visually impaired students would not pursue or drop out of university
education,” Ajlouni said.
She mobilized people through social media; volunteers would
record 10 pages in their voice and send the recording over messenger or email.
A book of 200 pages could be recorded in three days if divided among 20
volunteers. From there on, Matar started to gain momentum.
According to Ajlouni, the name of the project and café comes
from the Arabic for rain, and the feelings it elicits in a person.
“When it starts to rain and you are in the coziness of your
home, with all the curtains drawn out, you know by the sound that the rain
holds in it all that is good: good omens and good vibes. Just like with the
rain, our beneficiaries know that good deeds are upon them without having to
see them or the nameless, faceless person who is helping them out. It also
brings a sense of serene surrender, which we associate with walking under the
rain,” she elaborated.
According to Ajlouni, all proceeds from the café are used to
finance the wider project and its activities, assuring the financial stability,
long-term viability and sustainability of the whole enterprise. So far, the
project has aided over 800 visually impaired students from 15 Arab countries at
various stages of their education: bachelor, master, doctorate, and
post-doctoral. The efforts of over 30,000 volunteers resulted in recording over
15,000 books.