Chronic understaffing reported at S. Shouneh health centers

The South Shouna Hospital - (Archives)
A number of patients of health centers in Southern Shouneh have complained of insufficient medical and administrative staff to effectively serve the number of patients they receive. (Photo: Jordan News)
AMMAN — A number of patients of health centers in Southern Shouneh have complained of insufficient medical and administrative staff to effectively serve the number of patients they receive.اضافة اعلان

"There is a shortage of employees, which prevents us from taking time off, and some employees move to other departments to fill the shortfall,” one health center employee told Jordan News.

Azab Suleiman, a patient who used to regularly visit the health center in the Jordan Valley town, 35km from Amman, said that the quality of service is good but that the number of staff is insufficient, adding that “this is the nearest center and it is far from my home.”

Another patient and a frequenter of Al-Karama Health Center, Noor Al-Manaseer, said that "there is a poor level of service, which often keeps patients waiting for a long time, and it may lead to viral infections.”

"The presence of the COVID-19 vaccination center at one of the health centers disrupts our work and puts pressure on workflow, especially since we have noticed a great demand from citizens to take the vaccine, which is a good sign,” a Southern Shouneh health worker said.

Director of the Balqa Health Directorate Saeb Abu Aboud told Jordan News that “there are 12 health centers in Southern Shouneh District, which have 12 doctors.”

He stressed that the health staff has been exhausted for a year and a half because of the pandemic, and the governor office was continuously trying to maintain health services at the required level.

"The burden on the staff is to balance between providing suitable health services and combating the pandemic,” the director added.

Abu Aboud pointed out the health centers in Southern Shouneh serve a population of 40,000–50,000 people. The ratio of doctors to each 1,000 people in Jordan in 2017 was 2.3.

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