The Ministry of Public Works and Housing has announced the launch of the "Electronic Outgoing Tracking System," aimed at facilitating the monitoring of outgoing official letters that require continuous follow-up until formal responses are received from the relevant authorities.
اضافة اعلان
This system comes as part of the Ministry’s efforts to enhance administrative performance, promote the use of modern technological solutions in the workplace, and improve the quality of services provided to citizens.
The system is the result of the Ministry's technical and administrative teams’ efforts, having been designed and developed internally to align with actual work needs. It reflects the capabilities of national talent in delivering technological solutions that support efficient administrative operations.
The system allows employees to track the status of outgoing letters accurately and in an organized manner, documenting the actions taken for each letter within specific timeframes. It also sends automatic alerts and notifications to responsible officials to ensure timely handling of documents that require responses or decisions.
A key feature of the system is its creation of a comprehensive database of outgoing letters, allowing for easy access and review. It sends automatic and periodic notifications to keep relevant personnel continuously informed about the status of documents. Additionally, it clearly defines roles and responsibilities within the system, ensuring task clarity and speed of execution, and issues detailed periodic reports that help measure performance and improve follow-up mechanisms.
The Ministry affirmed that the system represents a significant step forward in its efforts to modernize administrative tools and achieve the highest levels of efficiency and transparency in handling official correspondence. It also urged all employees to make use of the system and engage with it to ensure its success in serving the public sector.
