AMMAN — The
Social Security Corporation (SSC) received 680 insurance complaints in the first
quarter of the year, of which half have been addressed by the SSC, Director of
Insurance Awareness Hossam Al-Saadi said on Monday, according to Al-Mamlaka TV.
اضافة اعلان
The SSC also replied to about
1,500 questions it received from the public through its “You Ask and We Answer”
service in the same period.
The service is available on
Mondays and Wednesdays from 11am–1pm and provides immediate answers to
questions the SSC receives on social media.
Saadi stressed that teams
work around the clock to monitor the incoming questions to ensure a rapid,
accurate response. Many of the questions pertain to the law, procedures, and
services offered by the SSC.
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