Telecommunications authority responds to erroneous media statements

Media publications regarding government mismanagement of Jordanian telecommunications are said to be mostly facetious, as authority provides alternative data

TRC
(File photo: Jordan News)
AMMAN — In response to recent media publications discussing the Telecommunications Authority, and its declining prosperity and rising prices due to government mismanagement, the authority issued the following statement denying much of what they deem to be the spread of false information. Here are the key passages from the statement: اضافة اعلان

The Telecommunications Regulatory Commission (TRC) has been monitoring what has recently been circulated through various media outlets, mostly news websites, including news reports and economic analyses related to telecommunications issues. These reports often quoted statements attributed to private sector officials (mobile phone companies) without referring to the relevant government authorities to obtain their official statements and to verify the information.

“The Authority confirms that the government taxes borne by these companies do not exceed 6.5 percent of their total revenues, as per their audited annual accounts for the year 2022.”

Some recent statements attributed to mobile phone companies, suggesting that these companies pay JD0.70 to the government for every Jordanian dinar earned from services, are not accurate and do not reflect the reality of the situation. The tables below show the value of taxes paid by the end-user and the taxes paid by the companies. Table (1) indicates that the total taxes paid by the end-user for voice and data services combined do not exceed 31 percent when purchasing the service directly from the company. As for the tax imposed on internet services, it does not exceed 16 percent because it benefits from tax support and exemptions aimed at promoting the expansion policy and supporting various vital sectors.

Regarding the taxes paid by mobile phone companies, the Authority confirms that the government taxes borne by these companies do not exceed 6.5 percent of their total revenues, as per their audited annual accounts for the year 2022. This percentage is minimal compared to the total revenues generated by mobile phone companies in 2022, as shown in Table (2) below.

There is no doubt that the Authority has contributed more than JD2.1 billion to the treasury since its establishment until the end of last year. However, news reports and economic analyses have overlooked or perhaps ignored the fact that more than 51 percent of these revenues were obtained through acquiring the scarce and limited national frequency spectrum, which is essential for providing mobile communication services. It is not considered revenue earned from companies but an investment made by them to enable them to provide their services. The frequency spectrum is undoubtedly one of the most important components for providing mobile communication services.

When the Telecommunications Regulatory Authority granted these frequencies to companies, it followed the latest international standards and criteria for pricing the national resource, in line with the policy and direction of successive governments to preserve the interests of all three parties: maintaining and enhancing investment, providing the necessary regulatory environment for its growth and prosperity, and protecting the rights of consumers while ensuring high-quality services and achieving reasonable and rewarding returns from the rare national resource (frequencies).

The noticeable improvement in the operational performance of all telecommunications companies and their adoption of modern technologies did not happen by chance. It resulted from the Authority's commitment to creating a collaborative environment, with the blessing of His Majesty King Abdullah II bin Al-Hussein, and the support of successive governments for the telecommunications and information technology sector. The Authority has consistently provided incentives and facilitations to operators (telecommunications companies), including:

A stimulus package was introduced in the middle of last year to encourage the rapid introduction of 5G services in the Kingdom. Companies were granted preferential prices for frequencies considered a national resource, and they were exempted from the annual frequency fees cumulatively for three years.

Licenses for companies were extended for nearly double their original duration, which is one of the most cost-effective and efficient methods to increase the capacity of telecommunications networks and reduce the financial burden on operators.

Companies were exempted from the general sales tax and customs duties on the infrastructure components, devices, and equipment specific to 5G networks.

This comprehensive approach, combining regulatory and investment incentives, has contributed to the remarkable growth and development of the telecommunications sector in Jordan.
“News reports and economic analyses have overlooked or perhaps ignored the fact that more than 51 percent of these revenues were obtained through acquiring the scarce and limited national frequency spectrum, which is essential for providing mobile communication services.”

Media reports and economic analyses have indicated that this sector provides communication services at the lowest possible prices, if not the third lowest in the world. It's important to note objectively and honestly that the price war policy adopted by telecommunications companies in the last decade led to a decrease in service prices without government intervention. Despite adopting this approach, the companies' revenues have grown reasonably over the past three years, exceeding JD722 million for the mobile telecommunications sector last year, with a growth rate of about 7 percent compared to 2021. This has positively affected the sector's annual investment volume, which has grown cumulatively by 15 percent annually, confirming the sector's growth despite the price war.

On the other hand, one of the many tasks and responsibilities of the Authority is to regulate telecommunications and information technology services in the Kingdom to ensure the provision of high-quality telecommunications and information technology services at reasonable prices. This ensures the protection of users' interests, encourages competition in the sector based on market forces, and ensures that regulation is sufficient and effective to prevent and limit unfair competition or prevent any company from abusing its dominant position in the market. Necessary measures are taken for these purposes to ensure a stable regulatory environment that encourages investment.

It should be noted that the simultaneous announcement by the three mobile phone companies of raising the prices of some of their prepaid line services without giving subscribers a choice between continuing with the old offers or switching to the new ones may constitute if proven, a violation of Jordanian Competition Law No. (33) of 2004 and its amendments, which prohibit such practices. This prompted the Ministry of Industry and Trade Directorate to intervene and send letters to the mobile telecommunications companies regarding this decision, which also violates the Competition Protection Instructions in the telecommunications sector issued by the Authority. These interventions aim to prevent any practice that may disrupt competition and harm the interests of users since it limits their choices.

In conclusion, the Telecommunications Regulatory Authority is fully committed to communicating with all media institutions, providing answers, and responding to inquiries. This is based on the principle of conveying accurate and comprehensive information to citizens. In return, it is essential for media institutions and their representatives to conduct thorough research and seek information when preparing news stories. They should also engage with relevant authorities and not solely pursue the concept of breaking news that is not based on realistic facts and can create confusion for everyone.


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