So you’re vaccinated and eager to — finally — plan a real
summer vacation after a rough year, but you don’t want to add to the problems
you might have read about: overcrowding, climate change, unfair working
conditions in the tourism industry. What’s a thoughtful traveler to do?
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For those who want to travel responsibly, it comes down to
this: You have to do your homework.
Looking for a hotel or tour operator that has earned a
sustainability label might seem like a good place to start, but the reality
isn’t so simple. There are around 180 certification labels floating around in
the tourism industry, each purporting to certify the green credentials of a
hotel, restaurant, tour operator or even a destination. And while some of those
labels are well enforced, others might better be described as greenwashing —
when a company portrays itself as an environmental steward, but its actions
don’t match the hype.
“The range is enormous — from rigorous, impartial and
excellent to, frankly, poor,” said Randy Durband, CEO of the Global Sustainable
Tourism Council, a nonprofit organization that establishes and manages global
standards for sustainable travel. “We strongly believe in the value of
third-party certification, when it’s done right,” Durband added. “But the way
the word ‘certification’ is used in tourism is out of control.”
Still, while the labels might be all over the map, many
businesses are waking up to the importance of improving their environmental and
social performance, said Andrea Nicholas, CEO of Green Tourism, an Edinburgh,
Scotland-based certification body with more than 2,500 members. The pandemic
has brought the concept of sustainable tourism forward by five to 10 years, she
said. Before, she added, many businesses saw sustainability as an “add-on.”
“What we’re seeing now, from the interest we’re getting, is
that it’s a must-have,” she said.
There are some promising signs that consumers, too, are
waking up to the consequences of their vacations. More than two-thirds of
respondents to a recent seven-country global survey for American Express Travel
said that they “are trying to be more aware of sustainability-friendly travel
brands to support.” Another poll, this one for the digital travel company
Booking.com, found that 69 percent of the more than 20,000 respondents “expect the
travel industry to offer more sustainable travel options.”
What does “sustainable travel” mean, anyway?
Given the diversity of destinations and contexts that a
traveler might encounter, there’s no universal answer to what sustainable
travel means. A hotel’s water efficiency is a lot more important along Spain’s
dry Mediterranean coastline than in rain-soaked western Scotland, for instance.
But experts say that the concept is about a lot more than
just reusing the towels in your hotel room or buying a carbon offset for your
flight, although those are good places to start.
Sustainability is also about the wages and working
conditions of the people who are waiting tables on your cruise ship or
schlepping your bag up a trail; it’s about the additional pressure you might be
putting on an already-crowded city, heritage site or natural area; it’s about
whether your hotel buys its produce from a farm down the road or from a
supplier on the other side of the world, or whether the money you spend goes
into the community you’re visiting — or into the distant account of a
multinational.
“What you need to do is marry the corporate social
responsibility with an informed tourist consumer who knows what they’re asking
for, and then demands it,” said Freya Higgins-Desbiolles, an adjunct senior
lecturer in tourism at the University of South Australia. She listed some
questions that travelers should ask themselves before they take their next
trip: How can I travel in an off-peak time? How can I go to places that aren’t
overcrowded? How can I ensure that the money I spend ends up in the local economy?
How to do your homework
Asking questions — both while you’re traveling and, more
important, before you book — is one of the most powerful things that travelers
can do, said Gregory Miller, the executive director of the Washington, DC-based
Center for Responsible Travel. He recommends people start by looking closely at
the websites of the tour operators, hotels and destinations that they’re
considering. If they don’t find any language about sustainability, “that should
be a flag,” he said.
Beyond that, he suggests that travelers check his
organization’s list of responsible travel tips, which include recommendations
like hiring local guides, asking permission before taking photos of people,
staying on designated trails in natural areas and thinking twice about handing
out money to children. While they’re traveling, Miller said, people shouldn’t
be afraid to ask difficult questions of their service providers, or to call out
waste or abuse when they see it — whether directly to a manager or in an online
review.
“Certification can be a tool in the toolbox, but don’t be
limited by that,” Miller said. “It’s about choices, and travelers do have the
choice.”
Susanne Etti, the environmental impact specialist at
Intrepid Travel, a global tour operator based in Australia, had other tips for
travelers. She said they could start by checking the list of the more than 230
travel organizations that have joined the Tourism Declares initiative, members
of which have pledged to publish a climate action plan and cut their carbon
emissions.
Rethinking what travel means
Many travelers also need a shift in mindset, said Dominique
Callimanopulos, the head of Elevate Destinations, an international tour
operator based in Massachusetts that has won a number of awards for its
commitment to sustainability. People should learn to see their travels as an
opportunity for exchange with a host community rather than a simple consumer
transaction. Callimanopulos said that even her sustainability-inclined
clientele rarely do their homework: She has received more questions about the
availability of hair dryers than about the company’s environmental or social
practices.
“People can make a shift from thinking just about what their
personal experience is going to be to looking at the impact of their experience
on the ground, on the destination and on the community,” she said.
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