When Mary Clare Lacke, a 20-year-old
student at the University of Missouri, interned at Claire’s in the summer, one
of her tasks was to help the teen accessories company with its nascent TikTok
account. It did not take long for her to produce a hit — though it was not one
that the retailer saw coming.
اضافة اعلان
In an 11-second video, Lacke riffed off a
pranking trend inspired by Kris Jenner to promote a style of the retailer’s
earrings.
“My team was just like, ‘We’re not 100%
sure what this is, but go for it,’” Lacke said. “And then it became the most
successful video that the account has seen.” The video generated 1.5 million
views and 20,000 new followers for the company’s TikTok account.
“If you think about the number of brands with a really strong TikTok presence, it’s less than a handful, compared to brands with a strong Instagram presence, which is literally everyone.”
Now, Lacke is one of four new TikTok
“college creators” working as interns for the brand during the school year,
churning out fresh videos every week that they often star in themselves.
Claire’s is keen to hire even more student creators.
Making TikTok content for brands is the hot
new gig. As the social media platform continues to explode in popularity, brands
are hiring college students and other young people — sometimes with pay and
sometimes with college credits — to help them navigate the app, which can
confuse newcomers with its trending voice snippets and song clips, unique
vernacular, and endless videos. Job sites have recently been peppered with
listings for “TikTok content creator interns”, who are being asked to make and
appear in videos promoting tropical ice cream, sunflower seeds, bubble tea,
malls, and more.
Nataly
Di Biasi, a content creator for Frutero, a tropical fruit ice cream brand,
prepares to make a TikTok video for the company.
The hope is to connect with young people
and even what some marketers call “Generation Zalpha” — combining the
generations born after the mid-1990s with those born in 2010 and beyond — and
ultimately drive sales.
Whole Foods and luggage company Travel Pro
recently posted job ads for interns to help them build their presence on
TikTok. A marketing agency in Dallas has been seeking a student to be its
“chief TikTok officer” during the summer to help its clients with the app. And
the Rosedale Center, a mall in Roseville, Minnesota, just hired two TikTok
creator interns after successfully introducing the role last year.
A unique platform for brandsKristin Patrick, Claire’s chief marketing
officer, who popularized the term “Generation Zalpha” to describe the
retailer’s target audience, said the success of Lacke’s video prompted its
creator program.
“It really helped us realize the importance
of having college students engaged with the Claire’s brand and sort of be the
face of the brand, especially on TikTok,” she said. “They’re the ones really
using the app every day and really understanding what resonates.”
Marketers have long turned to young people
to help them navigate new social platforms. But their efforts around TikTok are
unique partly because interns are becoming the face of those brands. The
companies are keen to figure out an app that beat Instagram and Snapchat to
become the most frequently used social media channel by 12- to 17-year-olds,
according to a Forrester Research survey last year. And in the past couple of
years, some brands like Duolingo and Hasbro’s Nerf have hired people in
Generation Z as full-time employees to take charge of their TikTok accounts,
but they are not the norm.
Nataly
Di Biasi, a content creator for Frutero, a tropical fruit ice cream brand,
makes a TikTok video in her home studio in Hermosa Beach, US, on February 10,
2023.
“If you think about the number of brands
with a really strong TikTok presence, it’s less than a handful, compared to
brands with a strong Instagram presence, which is literally everyone,” said Mae
Karwowski, CEO of influencer firm Obviously. “Video is so much harder for
brands to do, and then the direct face nature of TikTok doesn’t fit into their
current models.”
“It makes a lot of sense to hire people
that are young and get it,” she added.
‘Just hire college interns’And the younger generation appears
interested. Frutero, a tropical fruit ice cream brand founded in May 2020, said
it was inundated with more than 250 applications after advertising its TikTok
creator internship. (Desired skills included “humor and meme-making
abilities”.) Although Frutero has only three full-time employees, it was
considering hiring three or four interns to make TikTok videos based on so much
interest in the job, said Vedant Saboo, a co-founder.
Ice cream consumers, Saboo said, are mostly
children, Gen Z-ers, and people over the age of 50. And even as the company’s
ads on Facebook and Instagram have reached millennial and older consumers,
Saboo, 31, said the brand hit a wall with younger people. Frutero raised enough
money to hire a marketing agency, he continued, but, ultimately, he was not
enthusiastic about “professional content creation”.
“I have found that most of these agencies who employ millennials, they do not understand the rawness of TikTok as well as young people.”
“I don’t know why, but it is just not the
raw feel that is there on TikTok,” he said. “I have found that most of these
agencies who employ millennials, they do not understand the rawness of TikTok
as well as young people.”
Mary
Clare Lacke, a University of Missouri student and one of four new TikTok
“college creators” working as interns for Claire’s, a teen accessories company,
at a Claire’s store in Columbia, US, on February 6, 2023.
He added, “The best way to do it is just to
hire college interns.”
Attracting youth to mallsThe Rosedale Center, the mall in Minnesota,
recently received more than 50 applicants for its TikTok creator internship
program, which has produced content showing students promoting Auntie Anne’s
pretzels and new stores. Few malls have seized on TikTok, so “it was a great
way to set us apart and fish where the fish are”, said Molly King, Rosedale’s
marketing manager.
King, 53, said she believed people all of
ages could make popular TikTok content, but it was useful to work with students
because the mall, which has about 5,700 followers on the app, is trying to
attract Gen Z shoppers.
Last year, an intern’s TikTok post about
the mall’s new Lululemon store showed how influential content on the app could
be, after it attracted 100,000-plus views and drove crowds to the opening. “It
was like, Oh, my gosh, this really works,” King said. It wasn’t just younger
people, she said, but “younger people and their mothers with the credit card”.
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