This week, the US Securities & Exchange
Commission launched a probe into the digital engagement practices that are used
by brokerage firms. Such practices include the digital advertising,
communications, and user interactions with the brokerage's systems. This probe
also took into account the new phenomena of the gamification of stock trading.
اضافة اعلان
Stock trading and investing in financial markets has
always utilized highly technical and incredibly practical systems. Platforms
like Bloomberg terminal, CapIQ, and others have always had an industrial feel
and look to them with almost no focus on user interface design and user friendliness.
Bankers, traders, and investment advisors also acquired reports in the form of
huge financial statements and large data sets which they would granulate and
organize using tools like MS Excel and SQL. Imagine a stereotypical
trading floor with people sitting in front of a handful of screens with colored
keyboards and strange-looking charts laid out before them; this was the reality
of the trading world.
Today, however, with the growth and popularity of
smartphones and newly emerging sciences such as user experience optimization,
systems are being designed around the user and how apps look and feel is highly
relevant to their layout. You may notice applications are growing more and more
similar in their look and feel, especially in their user experience.
Trading applications like Etoro,
RobinHood, and IQ
Options are probably the ones you hear of most often — it’s very likely you’ve
come across them through a Facebook or YouTube advertisement. These apps were
built for one purpose: To disrupt the digital trading world through gamifying
the user experience by adding colors and
unique designs to each stock and providing notifications and alerts in a way
people are used to with their social media.
This approach had a huge impact on
the psychology of users and drastically affected their behavior. Looking
at the basic MetaTrader 4 platform used by traders for the last decade or
so, you can easily spot the difference.
A screengrab of the
MetaTrader 4 trading platform. (Photo: MetaTrader 4)
A screengrab of the Etoro trading
platform. (Photo: Etoro)
Community features similar to those of social
networks allows Etoro users to share their stats and make comments on each
other's trading activity.
A
screengrab of the Etoro trading platform, showing the platform’s community
features similar to social networks. (Photo: Etoro)
This incentivizes people to trade more and, more
importantly, be tempted by crowd mentality and herd-like behavior which the
broker steers by controlling content on the platform!
This can be incredibly dangerous. You need to
understand that venturing into this type of platform turns investing into a
video game in your pocket, and we all know what eventually happens to overrated apps
on our phones — they end up changing our lives in one way or another, and
usually not for the better.
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