In today’s digital world, fliers and brochures no
longer attract customers. Now, having an online presence is essential in
generating sales and running a successful small business.
اضافة اعلان
According to
DataReportal, there are around 6.8 million internet users in Jordan as of
January 2021, and 6.3 million of them use one or more social media platform.
Over 61.5 percent of the population are online, and that is where you should be
too.
Where to promote
Fadi Hamad, a digital marketer, spoke to
Jordan News about choosing
the right platform to promote your business on.
“It depends on the
market you are targeting. For example, if you are targeting
Gulf countries, you
need to make sure you are active on both Twitter and Snapchat. But if you are
targeting Jordan, Palestine, or Egypt, most users are on Facebook and
Instagram. So the first step is for you to check and test the behavior of your
targeted market,” Hamad said.
As reported by
StatCounter, the Jordanian market’s most used social media platform is
Facebook, with 85 percent of internet users registered. This is followed by
Twitter with 2.1 percent, then YouTube with little over 2 percent, and only 1.7
percent use Instagram.
“This doesn’t mean
you should be on one of the platforms and not the others,” Hamad advised. “It
means you should increase your promotions on the most used platform.”
When to promote
An important tool available on all social media platforms is the
analytics, or insights, feature. Deema Eid, a social media specialist, talked
to
Jordan News about maximizing the impact of a post.
“From the gender of
your target audience to the time they are most active, you can find all this
data on the analytics or insights of any business page,” Eid explained.
She also highlighted
the importance of creating a business account to represent your brand instead
of a private or personal account.
Who to promote toDo you really need to know the gender of your target audience? It is
actually a principle factor to consider, according to Eid, as you are always
addressing your target audience in your posts. If you have a maternity related
brand, for example, mostly mothers will take interest in your product.
Alternatively, if you promote trips, you should address people who usually go
on vacations, like honeymooners. Career coaches who help with building resumes,
on the other hand, target mostly college graduates or undergraduates from the
ages of 20 to 25.
Therefore, it is
essential to identify your target audience by age, gender, location, and
interests.
What to promote
Eid pointed out a common mistake that most businesses make: “Constantly
promoting the brand in every posts.”
“It’s important for
the content on your page to be related to your brand and the work you do, but
you don’t want to make the customers feel they are being sold something,” Eid
advised. “Always remember people go on the internet to have fun.”
Here are five factors
to keep in mind when creating content:
Have variation in
your content. Post engaging content on weekends, informative content on
weekdays, and give advice or tips in between.
Do not stick to only
posting images or videos. Instead, every week, try to have at least one video,
two to three photos, and a GIF or a poll post.
Challenge your
audience with quizzes or competitions related to your brand.
Create giveaways;
people love gifts and promotions. These posts will encourage users to interact
with your brand.
Show your products as
they are. It is important for your audience to know the exact shape and size of
the product you sell. Never use stock images or pictures from the internet.
Have a photoshoot for your brand and use original images for your social media
posts
How to promoteEid pointed out that a lot of business owners wonder paying for ads is the
only way their brand can be seen.
“Sure, using paid ads
is definitely the fastest way to reach your goal, but it is not the only way to
do so. Using engaging content and constantly posting can also get you actual
sales. When people love your brand, they will search for it even if it didn’t
show on their feed page,” according to Eid.
Businesses are also
concerned with hiring a professional to run their social media pages. Eid says
it is “easier to hire the professional to do the work”, however, businesses
with smaller budgets can do it themselves since “any problem or question you
have, you can find the answer for it online.”
“You can also use the
free designing websites and free marketing tools to help you manage your
accounts,” she said.
Remember that no one knows your brand
better than you do. Whether you hire someone or manage your own social media
page, always make sure you understand your audience and their needs.
Read more Entrepreneurship
Jordan News