Cloud technology: Tapping potential, taming legal frontiers

An extremely cheerful and innovative image depicting 'Cloud computing and data storage with a Jordanian twist'. The scene is set in a futuristic Jorda
(Photo: Ai-Generated)
An extremely cheerful and innovative image depicting 'Cloud computing and data storage with a Jordanian twist'. The scene is set in a futuristic Jorda

Hamza Alakaleek

Hamza Alakaleek has graduate degrees in International Political Economy and International Business Law from Yarmouk University and University de Montreal with focus in Internet of Things, Artificial Intelligence and Data Protection.

Cloud computing has emerged as a transformative force in the modern business landscape. Offering on-demand access to computing resources and services has revolutionized the way organizations operate, allowing them to be more agile, efficient and cost-effective. Cloud technology essentially involves delivering computing services, such as servers, storage, databases, networking, software, analytics and intelligence, over the internet. Instead of owning and maintaining their physical infrastructure, businesses can access these resources as needed, from anywhere in the world.اضافة اعلان

There are three main types of Cloud services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS).

Businesses of all sizes can benefit from Cloud technology. Some key advantages to utilizing this revolutionary technology such as cost savings. By using this type of technology, businesses can eliminate the need for upfront investment in hardware and software, reducing ongoing IT management costs and providing flexible scaling to match changing business needs. Also, businesses can increase agility and scalability; where companies may quickly deploy new applications and services without the need for lengthy procurement processes, easily scale resources up or down to meet changing demand and enable collaboration and access to data from anywhere. Additionally, improved security and reliability is one of vital needs for this kind of technology where providers Cloud offer a higher level of security and data protection than most businesses can achieve on their own, disaster recovery is built-in and automated and regular updates and maintenance ensure optimal performance and security. 

“Businesses can fully realize the benefits of Cloud computing while minimizing risks and ensuring compliance with legal requirements”

Furthermore, this technology can enhance productivity and collaboration where Cloud-based applications and services allow employees to work from anywhere anytime, also it allows real-time data access and collaboration tools to improve team productivity and streamlined workflows and automated processes reduce administrative burden. Moreover, it could encourage innovation and competition. Cloud technology opens up new opportunities for innovation and business growth, businesses can access powerful tools and technologies that were previously out of reach and allow businesses to adapt and respond to changing market conditions faster. Undoubtedly, it is environmentally friendly; where Cloud computing can help businesses reduce their environmental impact by promoting resource utilization and eliminating the need for physical infrastructure.

There are many examples of Cloud applications for businesses such as e-mail and office productivity applications (Gmail, Microsoft Office 365), CRM and customer service applications like Salesforce and Zendesk, as well as accounting and finance software like FreshBooks and QuickBooks Online.

On the other hand, while Cloud computing offers undeniable benefits for businesses, it also introduces a new set of legal considerations. Understanding these potential implications is crucial for businesses to mitigate risks and ensure compliance with relevant laws and regulations.

One of the key legal concerns is the threat of data breaches: Cloud providers are responsible for safeguarding data stored on their servers, but businesses also must protect sensitive information. Companies must ensure compliance with data protection laws like GDPR and CCPA, which dictate data storage, access, and breach notification requirements. Also, data residency and jurisdiction are other legal concerns where businesses need to understand where their data is stored and processed by the Cloud provider. This can have legal implications related to data sovereignty, law enforcement access and international data transfers.

Furthermore, Intellectual Property is another concern from law practitioners’ point of view where it raises the issue of ownership of data; agreements with Cloud providers should clearly define ownership and intellectual property rights associated with data. This is particularly important for proprietary information and trade secrets. Also, software licensing is another important legal issue where Cloud-based software often uses complex licensing models. Businesses need to ensure proper licenses are obtained and maintained to avoid copyright infringement.

In addition, contractual issues such as Service Level Agreements (SLAs) define the service performance guarantees and remedies for service breaches. Businesses should carefully review SLAs to ensure they meet their needs and expectations. As well, termination and data portability are other concerns where Cloud service agreements should clearly outline termination procedures and data portability options. Businesses need to understand how to recover their data in case of service termination or provider migration. In the same token, regulatory compliance is another important subject nowadays where businesses should be cautious of two points; industry-specific regulations because it may face additional regulatory requirements related to data security, privacy, and compliance. Secondly, E-discovery and legal holds allow businesses to have procedures in place to comply with legal discovery requests and ensure relevant data is preserved.

“Businesses can eliminate the need for upfront investment in hardware and software, reducing ongoing IT management costs and providing flexible scaling to match changing business needs”

Furthermore, the Third-Party Risk is another legal concern where businesses may face legal issues with the Cloud services providers from two points of view first, like subcontractors. Cloud providers often subcontract services to other companies. Businesses should understand their legal liability for any data breaches or security incidents involving subcontractors. Secondly, vendor lock-in: Businesses should avoid becoming overly reliant on a single Cloud provider, as this can make it difficult to switch providers in the future.

Despite all the benefits and concerns what is important is how to mitigate the risks associated with using this technology; many steps should be taken to minimize the legal and technical issues and maximize the utilization of this revolutionized technology. Firstly, conduct due diligence. Before entering into a Cloud service agreement, businesses should thoroughly investigate the provider's security practices, compliance history, and reputation. Secondly, negotiate contracts. Businesses should negotiate Cloud service agreements with clear and comprehensive terms that address their specific needs and concerns. Thirdly, implement security measures. Businesses should implement appropriate security measures to protect their data stored in the Cloud, such as encryption and access controls. Fourthly, monitor and audit Cloud services. Businesses should regularly monitor and audit Cloud service providers to ensure compliance with agreed-upon terms and security standards. Fifthly, seek legal counsel. Businesses should consult with legal counsel to understand their specific legal obligations and ensure compliance with relevant laws and regulations.

By understanding and proactively addressing these potential legal implications, businesses can fully realize the benefits of Cloud computing while minimizing risks and ensuring compliance with legal requirements.


Dr. Hamza Alakaleek is a Corporate Lawyer and Tax Attorney with post-graduate degrees in International Political Economy, International Business Law, and Law and Technology with a focus on (IoT, AI, DPA & CSL).


Disclaimer: 
Views expressed by writers in this section are their own and do not necessarily reflect Jordan News' point of view.



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