The Kingdom’s legal system has made significant progress in
recent years to establish a foundation for e-commerce.
E-commerce has the potential to revolutionize the way
business is conducted in the Kingdom with a more streamlined online process.
However, it is important to address the legal challenges, especially in
ensuring that online transactions are safe, secure, and fair for all parties
involved.
اضافة اعلان
While the Jordan has implemented several laws and
regulations to promote electronic transactions and protect consumers' rights on
online transactions, there is still a long way to go.
One of the most important laws that support e-commerce in
Jordan is the Electronic Transactions Law No. 85, established in 2001. This law
recognizes electronic signatures as legally binding and provides guidelines for
electronic contracts, data messages, and other related issues. It also
establishes the legal framework for electronic transactions, including online
payments, digital signatures, and electronic records.
The Ministry of Information and Communications Technology,
which changed its name lately to the Ministry of Digital Economy and Entrepreneurship
is responsible for regulating e-commerce activities, while the Jordanian
Customs Department oversees cross-border e-commerce transactions. In addition
to these laws and regulations, the Kingdom has also implemented several
initiatives to promote e-commerce development..
One of these initiatives is “eFataweercom,” established in 2014 to
facilitate online payments between businesses and consumers in enabling bill
pay online during bank or credit card accounts.
Consumers who shop online in Jordan may not have the same level of protection as those who shop in physical stores. There is also a need for more secure payment systems that can protect consumers' financial information from cyber threats.
Despite these efforts, there are still some challenges among
consumers about their rights and responsibilities One of these challenges is
the lack of awareness among consumers about their rights and responsibilities
when conducting online transactions.
Many consumers may not know how to protect themselves from
fraud or scams when shopping online, which can lead to them falling victim to
fraudulent activities.
In addition to this, one of the main legal challenges facing
e-commerce in Jordan is the lack of clear regulations and laws governing online
transactions. While there are some laws that apply to e-commerce, such as the
Electronic Transactions Law and the Consumer Protection Law, these laws are not
comprehensive enough to cover all aspects of online transactions. Currently,
there is no specific law that regulates online payments or protects consumers
from fraud or scams.
Consumers who shop online in Jordan may not have the same
level of protection as those who shop in physical stores. There is also a need
for more secure payment systems that can protect consumers' financial
information from cyber threats.
Another legal challenge facing e-commerce in the Kingdom is
intellectual property rights. Online platforms make it easy for businesses to
sell their products and services globally, but this also means that they may be
infringing on intellectual property rights without even realizing it. A
business may use a copyrighted image or logo without obtaining permission from
the owner. Whereas this can lead to legal and costly disputes.
Additionally, there is also a lack of clarity around
taxation for e-commerce transactions in Jordan. While businesses be required to
pay taxes on their online sales, it is not always clear what taxes apply and
how they should be paid.
Currently, there is no specific law that regulates online payments or protects consumers from fraud or scams.
To address these legal challenges, there needs to be greater
clarity around regulations and laws governing online transactions. This could
include developing new laws specifically for e-commerce or updating existing
laws to better reflect the realities of online transactions.
Moreover, there should be greater awareness among businesses
and consumers about their rights and responsibilities when conducting online
transactions. This could include providing education and training to businesses
on how to protect themselves from intellectual property disputes, and fraud, as
well as educating consumers on how to protect themselves when shopping online.
Overall, while there are still some challenges that need to
be addressed, the Jordanian legal system has made significant progress in
establishing a foundation for e-commerce. With efforts to implement laws and
regulations that support electronic transactions, this has created a favorable
environment for e-commerce development in the Kingdom.
Hamza Alakaleek is a corporate lawyer and tax consultant
with post-graduate degrees in international political economy, international
business law, and law and technology with a focus on internet of things,
artificial intelligence and data protection.
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