JACKSONVILLE, United States — When we decided it was time
for lunch, Chuck Cook tapped the digital display on the dashboard of his Tesla
Model Y and told the car to drive us to the Bearded Pig, a barbecue joint on
the other side of town.
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“I don’t know how it’s gonna do. But I think it’s gonna do
pretty good,” he said with the folksy, infectious enthusiasm he brought to
nearly every moment of our daylong tour of Jacksonville, Florida, in a car that
could drive itself.
For more than two years, Tesla has been testing a technology
it calls Full Self-Driving with Cook, a 53-year-old airline pilot and amateur
beekeeper, and a limited number of car owners across the country.
Tesla has long offered a driver-assistance system called
Autopilot, which can steer, brake, and accelerate its cars on highways. But
Full Self-Driving is something different. It is an effort to extend this kind
of technology beyond highways and onto city streets.
This summer, Elon Musk, the company’s CEO, said the system
would be available in more than 1 million cars by the end of the year. In
August, we spent a day driving around with Cook and his
Tesla to assess the
progress of this experimental technology.
Over six hours, his car navigated highways, exit ramps, city
streets, roundabouts, bridges, and parking lots. With his hands near or on the
wheel and his eyes on the road, the car attempted more than 40 unprotected
left-hand turns against oncoming traffic. It kept us on the edge of our seats.
All the while, video cameras recorded everything we
experienced, including a GoPro mounted on the roof as well as the eight cameras
installed by Tesla on the front, back and sides of the car.
The journey to the Bearded PigThe most telling moment came as the car drove us to lunch.
After navigating heavy traffic on a four-lane road, taking an unexpected turn,
and quickly remapping its route to the restaurant, the car took a right turn
onto a short street beside a small motel. But as the Tesla struggled to make
sense of its environment, veering from the road into a motel parking lot, Cook
had to retake control.
Cook’s Model Y provides a glimpse of the future we are moving toward, which may prove to be safer, more reliable, and less stressful — but is still years away from reality.
After driving around the motel, the car almost immediately
made the same mistake, jerking into the lot this time. It was sobering to see
how close we came to hitting a parked car after we rolled over a low curb
separating the parking lot from the road. Even the car’s internal display
suggested that the car was struggling to distinguish the curb.
Tesla is constantly modifying the technology, working to fix
its shortcomings. Since the day we drove around Jacksonville, the company has
twice released new versions of the technology that show signs of improvement.
But the moment in the motel parking lot showed why it may be a long time before
cars can safely drive anywhere on their own.
The experiences of beta testers like Cook are a window into
the enormously ambitious and expensive bet that
Tesla is making on self-driving
technology. It and other companies are investing billions into researching and
developing autonomous vehicles — taxis that can ferry us around town, trucks
that will deliver our online orders, and maybe even one day cars that will take
our children to soccer practice.
Elon Musk and Tesla did not respond to requests to
participate in this story. But Cook’s Model Y provides a glimpse of the future
we are moving toward, which may prove to be safer, more reliable, and less
stressful — but is still years away from reality.
Tesla’s technology can work remarkably well. It changes
lanes on its own, recognizes green lights, and is able to make ordinary turns
against oncoming traffic. But every so often, it makes a mistake, forcing
testers like Chuck to intervene.
“That moment shows that the car can only know what it is
trained to know,” Cook said of the sudden turn into the parking lot. “The world
is a big place, and there are many corner cases that Tesla may not have trained
it for.”
Experts say no system could possibly have the sophistication
needed to handle every possible scenario on any road. This would require
technology that mimics human reasoning — technology that we humans do not yet
know how to build.
Such technology, called artificial general intelligence, “is
still very, very far away”, said Andrew Clare, chief technology officer of the
self-driving vehicle company Nuro. “It is not something you or I or our kids
should be banking on to help them get around in cars.”
‘Chuck’s Turn’In the tight-knit community of Tesla enthusiasts,
stockholders, bloggers, and social media mavens, Chuck Cook is famous. This
summer, Musk noticed the meticulous way he explored the boundaries of the
technology in a series of YouTube videos.
Cook had been posting online clips of his Tesla trying to
navigate an unprotected left turn near his home in Jacksonville. (Cook uses
money from YouTube ads and donations from viewers to pay for cameras and other
equipment.) To make this turn, the car must pass through three lanes of traffic
approaching from the left, squeeze through a gap in the median and merge into
three more lanes of traffic approaching from the right.
Sometimes, the car made the turn with aplomb, edging into
the thoroughfare and waiting for a moment when it could speed into a far lane.
Other times, it got stuck beside the median in the middle of the turn — its
rear bumper jutting into the oncoming traffic.
Soon, Musk noticed the videos and vowed to solve what
Tesla enthusiasts began calling “Chuck’s turn”. In the weeks that followed, Tesla equipped
several test cars with a new version of its self-driving technology and sent
them to Cook’s neighborhood, where they spent several weeks testing the new
software and gathering data that could help improve it.
Cook and I spent a good chunk of our day asking his car to
navigate the turn named after him. Each attempt was different from the last.
Sometimes, the cars approached much faster from the left. Other times, from the
right. Sometimes, the gap between the two was enormous. Other times, it was
tiny.
Not long after that day in Jacksonville, Tesla released a
new version of its software to Cook and other beta testers. The car’s display
now showed a blue overlay that indicated what was a safe zone in the median.
When facing heavy traffic, it could navigate Chuck’s turn
with a precision that had not been possible in the past. So if it needed to
stop next to the median, it would position itself so that traffic could safely
pass both in front and behind.
Chuck’s turn is just one scenario among the endless
scenarios a Tesla might face on roadways.
Some are relatively common. Companies like Tesla can test
and retest their technologies in these situations until they are confident a
car can handle them safely. But other scenarios are rare and unexpected — what
industry experts call “edge cases”.
“It is very easy to solve the first 90 percent of the
problem, very hard to solve the last 10 percent,” Clare said, referring to the
decades-long effort to create self-driving cars. “You need to be able to handle
those edge cases gracefully.”
Facing the unexpectedWhen Cook told the car to drive us to a small neighborhood
park near the river, the skies were overcast and the streets were wet from
summer rain.
Guided by Tesla’s self-driving technology, the car drove
along the river and over a bridge before reaching an intersection lined with
trees. Then it turned left toward an unmarked road that ran between several
giant oaks draped in Spanish moss.
As the car approached the shadows beneath this mossy canopy,
it suddenly changed course, turned sharply right, and headed the wrong way down
a one-way street.
The moment highlighted the difference between Tesla’s
self-driving technology and “robotaxi” services being developed by companies
like Waymo, owned by Google’s parent company, and Cruise, backed by General
Motors.
The robotaxi companies are trying to reduce these unexpected
moments by tightly controlling where and how a car can drive. Using laser
sensors called lidar, they build 3D digital maps of individual neighborhoods
that give cars a fine-grained understanding of their environment. Then they
spend months or even years testing cars in these contained areas.
“The technology is not ready to take the driver out of the seat.”
These companies are now preparing self-driving car services
that will operate without backup drivers in places like San Francisco and
Austin, Texas. But these services will have strict limitations that make the
task easier. The cars will travel only in certain neighborhoods under certain
weather conditions at relatively low speeds. And company technicians will
provide remote assistance to cars that inevitably find themselves in situations
they cannot navigate on their own.
Tesla is not operating in this way. Lidar sensors are too
expensive for most consumer vehicles. Building 3D maps and testing vehicles on
every American roadway is impractical. So is remote assistance. This means that
Tesla cars face the unexpected more often than Waymo or Cruise cars — and that
testers like Cook must keep their hands on the wheel at all times.
Recently, he and his car revisited a few of the scenarios we
encountered in August. Sometimes, the car performed perfectly. Sometimes, it
did not. It drove past the motel on the way to the Bearded Pig six times, and
though it remained on the road three times, it mistakenly drove into the
parking lot three times as well.
When it did veer into the parking lot, it did not swerve as
egregiously as it did in August. Cook says he is impressed with the progress of
the technology. But he also knows that far more progress is needed. He also
knows that Tesla engineers are focused on the behavior of his car and that
others may not perform as well in situations that have not been closely
scrutinized.
“The technology is not ready to take the driver out of the
seat,” Cook told me on a recent morning. “As they continue to iterate on the
hardware and the software, it is like a salmon going up river.”
After releasing the new beta, Musk softened his claims about
the immediate future of the technology. He now says that the technology will
not be widely available until next year — and that regulators are unlikely to
approve it for use without hands on the wheel. Autopilot still requires this
oversight.
Federal regulators have spent the past several months
investigating a series of crashes involving Autopilot, and they have not yet
revealed the results. Safety experts worry that the arrival of Full
Self-Driving will lead to more accidents.
“It is inevitable,” said Jake Fisher, senior director of
Consumer Reports’ Auto Test Center, who has used the technology. “The problem
comes as this system gets better and people get complacent. It will still do
the unexpected.”
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