“Careem Express”, the only on-demand delivery service for businesses in Jordan

●        Careem Express provides on-demand delivery services hundreds of business partners across a range of sectors

●        In Jordan Careem Express offers reliable delivery solutions across Amman and Irbid

Amman, Jordan, 15 September 2024: Careem Express, the business logistics platform within the Careem Everything App, expands in Jordan to address the growing demand for reliable and efficient delivery services, which is driven by an increase in online orders. Careem Express focuses on reliability, fast on-demand delivery, real-time tracking, dedicated care and partner support, and flexible payment options.

Careem Express is the only delivery service provider in the region that offers on-demand delivery to businesses. Across Jordan, the UAE and KSA, Careem Express serves hundreds of business partners across a wide range of sectors, including food delivery and e-commerce. The network is powered by a fleet network of thousands of delivery Captains and advanced fulfillment and tracking technology.

Business partners and customers can track packages and benefit from flexible payment options through Careem Express. Delivery requests are handled efficiently through direct integration with Careem, allowing orders to automatically flow into Careem’s system, or via the Careem Express portal, which merchants can easily access. Additionally, Careem’s customer care team can provide support whenever needed, ensuring businesses benefit from dedicated fleet services tailored to their specific needs and schedules, enhancing operational efficiency and flexibility.

Farah Odeh, GM of Careem in Jordan, commented: “Efficient logistics is a pillar of Careem’s offer as a digital platform. We’ve leveraged our large fleet of Captains, advanced technology, and round-the-clock customer support to provide businesses with fast, reliable, and flexible delivery solutions. The Careem BOX experience has already proven successful in solving customers' delivery needs, which is why we are expanding this service to businesses through Careem Express, a dedicated fleet trained to handle all logistics requirements. Careem Express empowers businesses to meet customer expectations with the highest quality service, and we are committed to supporting the local market with innovative services that simplify daily life and providing the Captains with more earning opportunities through our services.”

The Jordanian market is rapidly evolving, with a notable shift towards prioritizing convenience and immediacy. In response to this trend, Careem Express offers top-quality on-demand delivery services supported by advanced technology integrations, including seamless point-of-sale system connectivity, further simplifying and optimizing the delivery process for businesses at reasonable prices.

Careem launched in Jordan in 2015 and now serves customers in Amman, Irbid, and Zarqa. It has made life easier for millions in Jordan and provided tens of thousands of earning opportunities for Captains. Careem Jordan offers a wide range of services to cater to the diverse needs of its customers including ride-hailing, food delivery, shop delivery, Careem DineOut, and customer and corporate on-demand delivery service (Careem Box & Express). Careem Plus is a monthly subscription service that offers exclusive discounts and benefits on Careem services.

Customers can access the full range of Careem's services by downloading the latest version of the app from Apple App Store, Google Play, or via direct Android download.

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